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Change of License FAQs

Who are these FAQs relevant to?
If you are a UK player and registered an account with 888 holdings on this brand, prior to 09/06/2022, the below information is relevant to you.

What happens on the 09/06/2022?
The agreement governing the use of the services on this brand will be transferred from 888 UK Limited to Grand Battery Holdings Limited, who becomes the relevant license holder and data controller.

Who are Grand Battery Holdings Ltd (GBHL)?
Grand Battery Holdings Limited ("Company"), offers online gambling services (collectively, the “Services”). The company is licensed and regulated by the Great Britain Gaming Commission.

Does this mean I need to do anything to continue playing with Sing Bingo?
No

What will happen to funds in my account on transfer, and how will they be protected?
Your funds in your account will be transferred to Grand Battery Holdings Limited.

What terms and conditions and Privacy Policy will apply between me and GBHL following the transfer?
Please see the User Agreement located here and Privacy Policy located here for any changes that will be applied from this date.

Will marketing communications be sent to me by GBHL?
Yes. direct marketing communications will be received from Grand Battery Holdings Limited. If you would like to change your marketing preferences, you can do so via "My Account".

Who do I contact if I have a question or concern regarding the transfer?
You may contact 888support.

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